Posted 24 May 2014 - 06:55 PM
Thanks guys for your input.
We can put in a ticket to our software provider, and will wait and see what the feedback may be, and share with you if there is anything identified with the actual software. These things do happen from time to time, on every online facility. Even offline - I can't remember the last time I wrote anything (even in Word) and didn't subconsciously use keyboard shortcuts to select all my text and copy it every few minutes, just in case it is lost or the program crashes. I say that because even if there is an issue with the software that we can raise with IP Board, it's also important to take your own precautions in case of something important being lost, as will happen from time to time - and that's whether it's on Pandy's, Facebook, email, your blog on another site, etc - we can do our best to help, within the resources we have available to us, but we will never be able to guarantee against this kind of thing happening.
I'll submit a ticket now.
If anybody has any further issues in relation to this matter, please use the Help Desk to contact us rather than replying in this thread, with all related information (issue, browser type and version, operating system you use, etc) - it's easier for us to look into and respond to individual issues in that manner. I'm going to lock this thread now for that reason, but please feel welcome to contact us via the Help Desk, we are happy to look into this issues and do what we can to help.