I think it would help some people if you have a set person or a small group of people to go to to get access to the chat. It can seem as though they are bothering a random mod by sending a PM about getting into the chat. It can also be a stress/anxiety endusing kind of thing.
We actually do have a group of people that you can go to for chat access. The chat mods themselves aren't able to give access so you can PM our Chatterator, Sasha, or any of the blue Board Mods. Additionally you can post in the Help Desk. When you PM them just make sure you go into the Chat forum and read our revised chat guidelines, There it will again explain who you can contact and what you need to do to get chat access.
Thanks for your feedback - I wanted to point out that in addition to the ways to contact staff at Pandy's to request chat access that Charleigh mentioned above, there is also the option to email us at email@example.com. We get these requests in a lot of different ways, depending on how people prefer to do things
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