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#1 flipper1234

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Posted 12 January 2012 - 07:41 PM

everytime i click chatroom i see a white screen, i have java updated and everything

#2 GreenSnail

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Posted 12 January 2012 - 07:43 PM

try minimising and unminimizing your window :)

#3 flipper1234

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Posted 12 January 2012 - 08:49 PM

i even came out of the forum its not working

#4 Kate

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Posted 13 January 2012 - 12:16 AM

Hi flipper,

Can you double check you have the latest version of Java installed? Also, which browser are you using? Idlf you can, try it in a couple of different ones (chrome, Firefox, IE etc) :)

#5 flipper1234

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Posted 13 January 2012 - 12:45 PM

yes i downloaded java the latest one is installed because i have a new computer and the latest one has installed on google chrome and thats how i were using it cos i installed it when i first went on there

#6 flipper1234

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Posted 13 January 2012 - 12:46 PM

now i cant see a white screen i see nothing and the brower says this http://pandys.org/fo...p?app=addonchat

addonchat

#7 flipper1234

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Posted 13 January 2012 - 12:47 PM

its the add on chat doesnt work looks like because i tried there site and it wont let me go in it

#8 Kate

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Posted 13 January 2012 - 09:22 PM

Hey Flipper,

Everything is working from our end of things, so I'm not sure what the problem might be! Have a look through the chat forum here: http://pandys.org/fo...hp?showforum=11 - there are some threads about technical info for chat access problems.

Let us know how you go!

#9 flipper1234

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Posted 15 January 2012 - 05:11 PM

that not working and i tried a different browser that not working. which java version are u using/?

#10 Susan

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Posted 16 January 2012 - 02:37 PM

Hi flipper,

now i cant see a white screen i see nothing and the brower says this http://pandys.org/fo...p?app=addonchat


This link takes me to chat! Everything is fine!

Try this link: http://www.java.com/en/index.jsp You should be able to download the latest java from this! You can also try this link to access chat: http://client0.addon...hp?id=80092.com

Let us know if this works! :)

#11 flipper1234

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Posted 16 January 2012 - 05:39 PM

my java verify says i have the latest but i try your links again

#12 flipper1234

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Posted 16 January 2012 - 05:43 PM

I am getting this message its strange cos my direct debits come from my account

Content Control



You are not able to access this service because Content Control is in place.


If you're 18 years or over, you can remove Content Control by contacting your mobile service provider's customer support
team.

#13 Susan

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Posted 16 January 2012 - 08:22 PM

If you're 18 years or over, you can remove Content Control by contacting your mobile service provider's customer support
team.


Hi Flipper,

Are you trying to access chat from your phone?

#14 Kate

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Posted 17 January 2012 - 03:25 AM

Hi Flipper,

Most Java based applets are not mobile-phone friendly, so if you are trying to access the chat room using your mobile phone it is not going to work unfortunately.

Take care,
Kate

#15 flipper1234

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Posted 18 January 2012 - 06:58 AM

its not a mobile phone. my internet mifi is from a phone shop should which means they content blocked it so im going to ring them and that doesnt affect it

Edited by flipper1234, 18 January 2012 - 06:59 AM.



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