Help
Donna Mae DePola - Guest Speaker Chat ...May 25th 2013 ... for more information please read this!
There is still plenty of time and spaces if you'd like to sign up for the Guest Speaker Chat scheduled for this Saturday!
There is still plenty of time and spaces if you'd like to sign up for the Guest Speaker Chat scheduled for this Saturday!
Welcome to Pandora's Aquarium, a rape, sexual assault, and sexual abuse survivor message board and chat room.
If you've been a victim of any type of sexual violence, you belong here. What you see below represents just a fraction of the resources and survivor support available. Register now to join our community and take full advantage of what this online support group has to offer you as you heal and recover, or sign in to remove this message.
You are not alone, we can support you as you heal, and you've made an important step toward recovery by reaching out. If you are unable to register or have any questions, please contact the staff or view our home page.
Return to the list of topicsHelp Topic: Help Desk
The Help Desk module allows you (if the board administrator has given you permission) to create a support ticket, which the staff will respond to
Help Desk Ticket List
When clicking on the \'Help Desk\' link on the links bar you will be taken to the Help Desk Ticket list page. This page displays all the tickets you have created, as well as public tickets, with some information about them. The screen also includes some filter options. Clicking on a Tickets\'s name will take you to that Ticket.
Adding Tickets
When you are at the ticket list, you will find a button labled \'New Ticket\'. Clicking that will take you to the submissions page. Fill out the necessary information, pick a department to submit the ticket to, and you are done.
Adding Replies to Tickets
When clicking on a Ticket name in the ticket list, you will be taken to the ticket view page. This page contains a quick reply form, or you can click on the Add Reply button to be able to add a reply to the ticket.
Help Desk Ticket List
When clicking on the \'Help Desk\' link on the links bar you will be taken to the Help Desk Ticket list page. This page displays all the tickets you have created, as well as public tickets, with some information about them. The screen also includes some filter options. Clicking on a Tickets\'s name will take you to that Ticket.
Adding Tickets
When you are at the ticket list, you will find a button labled \'New Ticket\'. Clicking that will take you to the submissions page. Fill out the necessary information, pick a department to submit the ticket to, and you are done.
Adding Replies to Tickets
When clicking on a Ticket name in the ticket list, you will be taken to the ticket view page. This page contains a quick reply form, or you can click on the Add Reply button to be able to add a reply to the ticket.