Hales

Having some issues with chat currently?

44 posts in this topic

Well I was gonna ask WTF my problem is and why I can't get in..... Phones don't work? Well that sucks. I only use my phone.....

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Hi SociallyAwkward,

Those are old posts - guess that's a good sign of not many chat issues? :)

Many members use their phones for chat. We bought the software as soon as it was available. Are you receiving an error code or do you see a gray box?

Susan

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For me when ever I try to get on chat it's just a blank box

 

ETA: Not connected to Babble chat.

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ER, I get that the first couple of times. Keep refreshing and it'll work eventually.

 

ETA: not connected to Babble chat. 

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Hello

Their appears to be a problem with the chatroom it, appears to be really slow, not showing messages when they are first sent by other members and occasionally throwing up this message "I'm not connected to the serve"

Thank you

Nate

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Hi nate,

This version of Babble has a lot of issues needing work. There are two developers adjusting the platform so it will function on our site. We left it up and running because chat has been gone for three months and we felt chatters would prefer a chat with huge lag times rather than nothing. We're sorry for the inconvience. Just know it's being worked on. :)

Take care,

Susan

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Hopefully it gets running smoothly.

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1 hour ago, Susan said:

Hi nate,

This version of Babble has a lot of issues needing work. There are two developers adjusting the platform so it will function on our site. We left it up and running because chat has been gone for three months and we felt chatters would prefer a chat with huge lag times rather than nothing. We're sorry for the inconvience. Just know it's being worked on. :)

Take care,

Susan

We definitely would prefer chat with gremlins than no chat at all! Gremlins like to chat too!

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:rofl:  My thoughts exactly.

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On 8/4/2017 at 0:15 PM, Brehiri said:

We definitely would prefer chat with gremlins than no chat at all! Gremlins like to chat too!

Hahah, apparently they do! :P 

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The issue with the chat  is NOT lag time.  The users first message is posted immediately (no lag time) and then they are disconnected but do not know they have been disconnected until they try to post another message.

The chat malfunction is a server disconnect.  When a chat user sends / posts text, they are disconnected and cannot then see any other posts to the chat, or make another post, unless they refresh their browser - reconnecting them to the server.

 

 

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Hi afriend,

Thanks for the additional information. Unfortunately we do not know when any of these issues will be resolved. We have two folks working on this as they can when not working their jobs or taking care of their families. One of them is the developer of Babble. We ask for your continued patience or if the issues are too upsetting you might want to avoid chat until it's working well. We do hope you'll utilize the forums for your healing.  

Take care,

Susan

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I have experienced this problem too, and I was going to mention it, but I assumed the "crowned ones" already knew. :)

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Hey blondie, No worries. We are aware of the issues. :)

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awesome

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I was just curious if there was an update on the bugs in babble being fixed?  I'm not complaining or anything.  I know they work hard and most likely for free.  I was just wondering.

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I was wondering same as Pug. Any updates or estimated timeline? 

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Hey Pug and shrinkwrapped,

Yes and no. Yes the developer of Babble has made some changes so it works better with our software, no there is no timeline on when we can pick up this fix but we are working on it. Our IT guy and the developer of Babble believe this will solve most if not all of the issues. 

We'll update once the new patch has been installed. 

 

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:thumbsup:

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